Dear Valued Wolfchase Toyota Customers,
Recently, Toyota Motor Sales announced that they have a permanent fix for the sticky accelerator recall. This is great news as Toyota said that dealers should start receiving parts for this recall by the end of this week. They also mentioned that owners of the affected vehicles should begin receiving notification letters this week.
At Wolfchase Toyota, we are planning to extend our hours of operation to accommodate our loyal customer base and will work 24 hours a day, seven days a week if needed. Our Technicians are currently training on this repair and our Service Call Center is currently making appointments for our customers. We are hiring staff to accommodate the expected increase in business in an effort to minimize wait time. We will focus on taking care of the vehicles that you are driving before we start repairing the affected vehicles for sale.
Toyota has a long history for their quality, dependability and reliability. Most of you driving Toyotas have never had any quality issues with your vehicle (especially relating to this recent recall). We are extremely confident that Toyota has and will continue to put you, our customer, as their first priority.
Everyone at Wolfchase Toyota wants to thank you for your patience and understanding in regards to this matter. We also want to assure those affected by this recall that we will do our best to make the repair process as quick and convenient as possible.
Follow this linkto view the latest press release from Toyota Motor Sales (Dated 02/03/2010) and also see the latest FAQ. To contact our service department and set an appointment for your recall CLICK HERE.
Sincerely,
Tim Roussell
General Manager
Wolfchase Toyota-Scion
